Organisation Name
Tech Innovators Network
Industry
Public service
Organisation Website
Country
Kenya
Sustainable Development Goals (SDGs)
SDG 4: Quality Education
SDG 5: Gender Equality
SDG 8: Decent Work and Economic Growth
SDG 9: Industry, Innovation and Infrastructure
SDG 10: Reduced Inequality
SDG 17: Partnerships to achieve the Goal
General Description of the AI tool
Our tool is a multilingual AI-based chatbot network that integrates diverse architectures and local languages to improve access to public and private services. Built with a Human-Centered Design (HCD) approach, it supports Swahili, Sheng, and more, offering real-time, context-aware responses via agentic architecture. Using open-source tools like Llama-Index, Sentence Transformers, spaCy, and Chromadb, it ensures accurate, secure, and efficient interactions while seamlessly integrating APIs from government and private sector services.
Github, open data repository
https://github.com/think-ke/govstack
Relevant Research and Publications
The Impact of Audio Compression on Downstream Speech Processing Tasks – This paper guided our approach to handling audio for speech recognition and text-to-speech in African languages. It helped us balance storage and performance, ensuring high-quality outputs even when audio is compressed for accessibility.
Optimizing AI Agent Selection: A Performance and Cost Analysis Using a Single PDF Dataset – This study informed our decision-making on choosing the right AI models for different use cases. It provided evidence on trade-offs in speed, cost, and accuracy, shaping how we optimize our chatbot to remain both effective and affordable.
To access the research papers kindly visit : https://cop.think.ke/research
Needs
Funding
Customers
Public Exposure
HPC resources and/or Cloud Computing Services